Comprehensive Features

Everything You Need to Never Miss a Call

Our AI-powered phone system handles every aspect of your business communications, so you can focus on what you do best.

24/7 Call Answering

Never miss a call again. Our AI receptionist answers every call professionally, day or night, weekends and holidays included.

  • Instant call pickup
  • Professional greetings
  • No hold times

Smart Appointment Booking

Our AI schedules appointments directly with callers, syncing seamlessly with your existing calendar system.

  • Real-time availability
  • Automatic confirmations
  • Reschedule handling

Spam & Robocall Filtering

Advanced AI detection blocks spam and robocalls automatically, so you only get notified about genuine customer inquiries.

  • 99% spam detection
  • Automatic blocking
  • Zero interruptions

Instant Notifications

Get real-time alerts for important calls via text, email, or app notifications with full call summaries.

  • Multi-channel alerts
  • Call transcriptions
  • Priority flagging

Natural Conversations

Our AI uses natural language processing to have real, human-like conversations that put callers at ease.

  • Context understanding
  • Multiple languages
  • Accent recognition

Smart Call Routing

Urgent calls get forwarded to you immediately, while routine inquiries are handled by our AI system.

  • Priority detection
  • Custom routing rules
  • Emergency protocols

Advanced Capabilities

Go beyond basic call answering with features designed for modern service businesses

Call Recording & Transcription

Every call is recorded and transcribed automatically for your records and quality assurance.

Analytics & Insights

Track call volumes, peak times, common questions, and customer satisfaction metrics.

CRM Integration

Seamlessly connect with your existing CRM to log calls and update customer information automatically.

SMS Follow-ups

Automatically send appointment confirmations and follow-up messages via text.

Business Hours Customization

Set custom greetings and responses for business hours, after hours, and holidays.

Multi-Team Support

Route calls to different departments or team members based on caller needs.

Ready to Never Miss Another Call?

Join hundreds of service businesses who've upgraded their phone systems with ModernLine Solutions.

close up employee call center man hand point to press button number on telephone office desk with virtual communication technology concept
Call Answered
24/7 Coverage